CHRISTIANKRAGH

Christian Kragh | Flash Designer / Developer | Web: ChristianKragh.com | Email: ckragh@gmail.com

My blog: ChristianKragh.com/blog/

My Flash Files:

Support FAQ

Your file isn’t working for me. Can you help me?
Please check that you kept the file structure the same as the original files when bought
Please check that all your file (images, thumbnails, etc) references are correct
Please check that your XML file doesn’t contain any errors

Is it possible to make some changes to the file?
In the description for my FlashDen files, it is clearly outlined and stated what can be changed or what is dynamic. If you want to change something else other than what you can dynamically change, you will have to edit the FLA . If desired, you can contact me to have additional development done on the file for more specific customizations, but of course this is not part of the FlashDen price; if you need more work done on a file, it will be charged at an hourly rate as freelance work.

When I publish the Flash movie to be embedded in an HTML file, the movie is not functioning correctly when I resize the window.
This happens because of the alignment and sometimes because of the scale mode that is set in the HTML code. Make sure that the Flash object is aligned to the top and to the left, and make sure the scale mode is set to noscale. For example, in the embed tag you might have a salign value, set this to “lt”. Wherever you see a scale attribute, set it to “noscale” and whenever you see a align attribute, set it to “left”.

I am trying to load your SWF into another Flash file, but it is not working. / I purchased your file and I cannot open it in Flash.
Please ensure that you are in Flash CS3 , AS3, Flash Player 9. All my files are in CS3 , AS3, player 9 or above.

This FAQ is based upon real questions that are commonly asked by buyers of my files.